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Buyer : Do you offer shipping worldwide Seller : We offer shipping worldwide by , EMS , UPS , FEDEX , DHL , and Royal mail all products is sent insured and signed for. If you would like to choose which delivery service you would like to use, On the checkout page just before making payment you have an option to add a note , Please state which courier service you would like to use in the checkout box. If you have a business account with one of the world's leading courier services, You can arrange for them to collect the merchandise from our department centre.
Buyer : What payment options do you accept ? Seller : We accept credit cards and debit cards through the web site. We have a merchant account with www.patrasys.com which is a merchant service based in the united kingdom. You don't have to have an account with them to pay us. There is no extra charges when using the Patrasys system. We also accept Paypal this is only for our franchise partners , With Paypal rules , You can not do drop shipping so only franchise partners can use the Paypal merchant services. We also accept Western Union only if the customer requests to use that system, Western union payments will clear straight away. We also accept bank transfer to our company account, Bank transfer's take about three working days to show in our company account. Letter of credit , We only accept L/C when you would like to buy merchandise reaching £30.000 . For L/C payments we take 30% before shipment and when you get the goods the rest of the balance is paid. L/C is a contract between two banks , Your bank and our bank account.
Buyer : Are your payments secure ? Seller : Yes are payments are secure and backed up with a 32bit secure & encrypted server. We also accept credit cards as a form of payment, Which is safe for the buyer if the buyer don't get the products they are covered with there credit card company. We are different from many other company's most internet company's don't accept credit cards.
Buyer : Do your product's come with any warranty ?
Seller : Yes all of our products come with a one year international warranty. If the merchandise is faulty within this time frame you or your customer is covered with our international warranty. All products is double checked before posting to make sure that when you get the merchandise it will be in perfect condition and working order.
Buyer : Do you charge a fee to sign up to the web site ?
Seller : We don't charge a sign up fee to buy products for your self. Many wholesale company's will charge a sign up fee, And when you sign up and see the prices you see that the prices is not very good. You can sign up for a free account on the left hand side of the site where it says, Sign up.
Buyer : Why do you charge a fee to sign up for Drop Shipping ?
Seller : We charge a small fee of £39.99 to use our drop shipping service because we have to pay a third party to do a check on your bank information to make sure you are the real card owner. The payment is a one off payment and you will not be charged again. Some drop shipping company's will charge a monthly fee or yearly fee. There is no other costs after the sign up fee.
Buyer : Can I trust you as my supplier ?
Seller : We have a trade pass on big back to back wholesale sites like Alibaba and Tradekey and our company has been looked into by a third party. We also offer save payment options for example credit card which means you are covered if you have any problems. We are looking to build a good relationship with our customers for long term business partnership and success.
Buyer : How long does shipping take ?
Seller : When payment has cleared Shipping can be from 1 too 10 days max Depends on what country you are from. Delivery also depends on the size of the order , If you order 100 mobile phones for example would take around 10 days for you to get the goods. If you order for example 1000 mobile phones it would take around 3-4 weeks.
Buyer : Do you phone number ? Seller : You can contact our customer service department in the united kingdom on 0845 116 2020 or on 01803326883 . We would be very happy to speak to anyone who has questions about our service or products. Feel free to phone us or message us on our online chat system. We also use MSN and yahoo and Skype also feel free to add us.
To learn about our Dropshipping and how to start a business Phone: 09076960053
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